Voice Lite
$800/month
+ $2,000 setup
Pricing and ROI guide
AI Receptionist Cost Australia
What an AI receptionist actually costs in Australia, what the setup fee covers and how to work out whether it is worth it for your call volume.
No guesswork. Just the plan pricing, the setup steps and the questions worth asking before you book a demo.
Cost at a glance
Two plans, one setup fee
Voice Full
$1,500/month
+ $4,000 setup
Short answer
What does an AI receptionist cost in Australia?
Public cost guides vary because AI reception can mean anything from simple self-serve software to a managed voice system with setup, scripts and handoffs. Kavera AI's current voice receptionist plans start at $800/month + $2,000 setup for Voice Lite and $1,500/month + $4,000 setup for Voice Full.
The right comparison is total monthly operating cost plus setup, not only the headline price. Call rules, booking steps, script complexity, CRM handoff and privacy requirements all affect how much work is needed before a business can use the system confidently.
If you are still working out the service fit, start with the AI receptionist Australia guide. If missed calls are the main pain, compare it with the missed call automation guide. If you run a salon, barber, skin clinic or spa, see the AI receptionist for salons Australia guide for booking, reminder and no-show workflow costs specific to that setup.
What sets the cost
What determines the cost
Which plan fits your call flow
Voice Lite covers straightforward after-hours and overflow answering. Voice Full adds full CRM integration and custom scripts for more complex call handling.
Setup complexity
The setup fee covers call flow design, script writing and testing. More services, more decision branches and more edge cases take longer to build properly.
Integrations
Connecting to your existing calendar, CRM or job management system is scoped as part of setup and can affect setup time and cost.
Ongoing changes
Businesses that update pricing, hours or services often should expect some ongoing script maintenance after launch.
Voice plans
Kavera AI voice receptionist pricing
These are the current Kavera AI voice plans, pulled from the same pricing source used across the site. Final scope depends on your call flow, systems and setup needs.
Voice Lite
24/7 AI answering for missed calls and after-hours coverage.
$800/month
+ $2,000 setup
- • 24/7 AI answering
- • SMS notifications
- • Basic calendar booking
- • Booking confirmation SMS
- • Appointment reminders
Most complete
Voice Full
Complete AI receptionist with full CRM integration and custom scripts.
$1,500/month
+ $4,000 setup
- • Everything in Lite
- • Full CRM integration
- • Custom scripts & flows
- • Workflow add-ons available
- • Priority support
Setup
What the setup fee covers
1
Call flow design
We map how a call should be answered, what questions to ask, when to book, when to escalate and when to take a message. This is the foundation the AI follows on every call.
2
Script and voice setup
The greeting, tone and responses are written for your business and services, then reviewed with your team before going live.
3
Booking and handoff setup
We configure how appointments are requested or booked, and where call summaries land, such as SMS, email, your calendar or your CRM.
4
Integrations
Connecting your calendar, CRM or job management system is scoped as part of setup. More systems and more custom rules add setup time.
5
Privacy and compliance review
Calls may include personal information such as names, numbers and appointment details. Confirm what is recorded, how long it is kept and what your customers are told before the AI goes live.
ROI maths
Estimate the opportunity value of missed calls
Before comparing plan costs, it helps to know roughly what a missed call could be worth to your business. This is a planning formula, not a promise of results.
Missed calls per month × average job value × conversion rate = estimated monthly opportunity value
Example only
40 missed calls × $300 average job value × 25% conversion rate = $3,000 estimated monthly opportunity value.
This is a planning estimate. It assumes a share of missed calls would have converted at your normal rate, which will not hold for every call, and it does not mean an AI receptionist will recover all of it. For a figure based on your own numbers, use the missed call value calculator.
Compare options
Compare your options
There are a few common ways Australian businesses handle calls. Cost patterns differ, and the right fit depends on call volume, hours needed and how much judgement a call requires.
AI receptionist (Kavera)
Monthly plan plus a one-off setup fee. Confirm call-volume assumptions and any usage boundaries during the demo.
Virtual answering service
Often charged per call or per minute, so cost can rise with call volume and after-hours coverage.
In-house receptionist
Salary, on-costs, training and leave cover, plus limited hours unless you roster multiple shifts.
Doing nothing
No new cost, but missed calls and after-hours enquiries are handled however they are handled today, if at all.
Fit check
When not to buy yet
An AI receptionist is not the right fit for every business right now. It is worth waiting if any of these sound familiar.
- You do not yet have a clear idea of what the AI should say or do on a call.
- Your booking process changes too often to lock into a script this month.
- You need every call handled personally for relationship or judgement reasons.
- You are not ready to review real call transcripts and refine the script after launch.
- Your call volume is low enough that the setup fee will take a long time to make sense.
Before you book
Questions to ask before you book a demo
These are useful questions to ask before you commit to a plan, whichever provider you choose.
What exactly is included in the setup fee for my call flow?
How are urgent or sensitive calls escalated to a person?
What call data is recorded, and where is it stored?
How are pricing, hours or service changes updated in the script?
What happens if I want to change plans or cancel?
Can I hear example calls before committing to a setup?
Related guides
Keep exploring
AI Receptionist Australia
See the full call flow, features and industry fit behind the voice receptionist service.
Missed Call Automation
See how missed calls can be answered, captured and handed off to your team.
Services
Explore the full range of AI voice reception and business automation services.
Missed call value calculator
Run your own numbers to estimate what missed calls could be worth to your business.
See the plan pricing in a real call flow
Book a demo to see how the setup fee, scripts and handoff rules come together for a business like yours.