Kavera

Kavera

Systems Online
Industry SolutionsRetail & eCommerce

AI Receptionist for
Retail & eCommerce

Online stores, brick-and-mortar retail, wholesale. Stop missing calls, automate quotes and book jobs 24/7.

"Cart abandonment averages 70%. Every abandoned cart is a customer who wanted to buy but didn't."

In the Retail & eCommerce industry, responsiveness is everything. But you can't be in two places at once.

Shopping carts abandoned at chequeout
Customer service enquiries overwhelming
Repeat customers not coming back
Inventory management headaches
No visibility on why customers don't convert
Your Business (Currently)
Capacity Exceeded
Missed Call (New Lead)
2m ago
Enquiry Response Pending
45m ago
Booking Slot Expired
1h ago

Potential Revenue Lost

$2,500-$7,500/month

ACTION REQUIRED

How Kavera Helps

Automated solutions tailored specifically for Retail & eCommerce workflows.

Note: These are just examples. We can customize solutions to your specific workflow.

Voice Receptionist

Product enquiries
Availability, sizing, pricing questions answered. Help customers make purchase decisions faster by instantly answering their specific product questions 24/7.
Order status
"Where's my order?" handled automatically. Reduce support tickets by letting customers cheque their order status instantly via voice or text.
Returns and exchanges
Process initiated and instructions provided. Simplify the returns process for customers while drastically reducing the administrative burden on your team.
Wholesale enquiries
Captured and application sent. Never miss a big B2B opportunity; capture wholesale interest immediately and automate the application next steps.

Operations

Order confirmations
Instant confirmation with tracking. Build trust immediately with branded, instant order confirmations that include live tracking links.
Shipping updates
Status notifications at each stage. Keep customers excited and informed with proactive updates as their package moves through the network.
Delivery follow-up
"How was your order?" feedback request. Automate the feedback loop to catch issues early or gather glowing testimonials for your website.
Return processing
RMA workflow triggered automatically. Make returns hassle-free for customers and hands-free for you with a fully automated approval workflow.

Growth & Marketing

Cart abandonment recovery
1hr, 24hr, 72hr email sequence. Recover lost sales on autopilot with a proven email sequence that brings distracted shoppers back to buy.
Browse abandonment
"Still interested?" product reminders. Re-engage visitors who looked but didn't buy with personalized reminders of the products they viewed.
Post-purchase cross-sell
Related product recommendations. Increase your average order value by suggesting complementary products right after a purchase.
Replenishment reminders
Consumables reorder at expected runout. Predict when customers need to restock and send timely reminders, creating a recurring revenue engine.

Strategy Focus

"Most shoppers leave your site before finishing their purchase because they got distracted or had a quick question. If you aren't following them up, you're leaving money on the table. Our systems track abandoned carts and send perfectly timed reminders to bring customers back. We also automate the 'Where is my order?' enquiries, so you can focus on growing your brand instead of answering the phone."

Native Ecosystem

Kavera doesn't replace your favorite tools. We make them smarter. We connect directly to your industry's leading software.

Ecommerce

ShopifyWooCommerceBigCommerce

Abandoned cart recovery and order status automation for online stores.

Support

ZendeskGorgiasIntercom

Seamless support ticket handoff for complex customer service enquiries.

Marketing

KlaviyoMailchimp

Post-purchase nurture sequences to increase customer lifetime value.

Stop leaving money on the table

Cart abandonment averages 70%. A 3-email recovery sequence recaptures 5-15% of abandoned carts.

Estimated Recovery

$2,500-$7,500/month

Industries for Growth

Kavera's automation systems are modular. Many businesses in these related sectors use similar workflows to scale profitably.

Ready to Never Miss Another Call?

Try our AI receptionist yourself. Fill out the form, get a call back, and experience what your customers will experience.

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